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CONNECTEXSOLUTIONS

Austin’s vendor-neutral technology advisor for small business. We shop 600+ providers so you don’t have to.

(512) 962-1199mark@connectex.net

Austin, TX — Serving Businesses Nationwide

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Home/Solutions/Managed IT
47% — of SMBs experience at least one IT failure per year that costs over $10,000

Managed IT Services for Austin Small Business

Your outsourced IT department — without the overhead.

We source and manage best-in-class managed IT providers for SMBs nationwide. Proactive monitoring, helpdesk support, and strategic IT planning — all from one advisor who shops the entire market on your behalf.

Get a Free Managed IT AssessmentBrowse the Marketplace

What’s included

Everything you need to make an informed decision and get a solution that actually fits your business.

24/7 proactive network monitoring

Issues flagged before they cause downtime. You know there is a problem before your staff does — not after a workday is already lost.

Unlimited helpdesk support

Every ticket, every user, no per-incident fees. Your team gets fast resolutions without you getting a surprise invoice.

Patch management & updates

OS, firmware, and software patches applied on a schedule — reducing your attack surface and keeping systems stable.

Vendor coordination & escalation

When something breaks with a vendor, we escalate on your behalf. No more being passed around on hold.

IT roadmap & budget planning

A 12-month technology plan aligned to your business goals — no surprise capital expenses.

Hardware procurement

We spec, source, and deploy the right hardware at the right price. No markup, no guessing.

How it works

A clear, low-pressure process. We start with data — not a sales pitch.

1

Free IT environment audit

We review your current setup — network, devices, software, backups, and security posture — and deliver a full report with no obligation.

2

Provider matching

We match you to the right MSP from our vetted network based on your industry, team size, compliance needs, and budget.

3

Contract & onboarding

We negotiate the contract and manage the onboarding timeline. Your team gets white-glove support from day one with minimal disruption.

4

Ongoing advocacy

We stay involved as your advisor — attending QBRs, reviewing SLA performance, and escalating on your behalf if issues arise.

Who this is for

Managed IT is the right fit if you match one of these profiles.

Growing SMBs without a dedicated IT team
Companies replacing expensive in-house IT staff
Businesses frustrated by reactive-only IT support
Organizations needing compliance-ready IT infrastructure

Typical investment

$75–$150 per user/month

Typical range for full managed IT coverage. Connectex sources options across the entire spectrum and negotiates on your behalf at no extra cost to you.

Get My Quote

Get a free IT environment audit — we will show you where your gaps are and exactly what the right solution costs.

Why Connectex vs. a single vendor

1

We shop 600+ providers, not just one

Every MSP on the market sells you their labor. We find the right provider for your industry, size, and budget — then hold them accountable.

2

No vendor bias

We earn commissions from providers, not from upselling you more than you need. Our incentive is your long-term partnership.

3

Austin-local, enterprise-scale access

You get a local Austin-based advisor backed by carrier-grade infrastructure partnerships across the entire country.

Frequently asked questions

Ready to find the right managed it solution?

We run a free assessment and source the best fit from 600+ providers — at no extra cost to you.

Get My Free Assessment

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Cost & Pricing

How Much Does Managed IT Cost in Austin? (Real Numbers, 2026)

Nobody publishes real pricing. Here are the actual numbers — per-user costs, what affects price, and how to know if you're paying too much.

Strategy

What Is a Technology Advisor (And Why Austin SMBs Need One in 2026)

MSPs sell their own labor. IT consultants charge by the hour. A technology advisor is something different — and it may be the most cost-effective IT strategy for your business.

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